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  • 30 Oct 2020 6:08 PM | Abby Steingrubey

    Authors: Beth Quick Andrews, CAE, Owner, Q&A Business Solutions, Inc., and Greg Brooks, Executive Director/President, AMC Source

    “It is kind of fun to do the impossible!”

    Anyone who has taken a Disney Institute training program knows this quote well…Walt Disney uttered these immortal words many years ago and they resonate as much today as they did back then.

    At the onset of the pandemic, there were so many things that seemed impossible. How are we going to work together, but remotely? What do we need to do to protect our clients as we navigate event cancellations? What are we going to do with all this office space? What is the appropriate level of staffing to effectively meet client needs? The list seemed endless and overwhelming. Imagine if you were the Executive Director of a stand-alone association…what would you do?

    Association Management Companies (AMC’s) are reporting an increase in the number of inquiries from stand-alone associations seeking virtual meeting expertise and other association management support. This demand appears to be driven by a number of factors related to the global pandemic and resulting economic impact. Many associations, especially those who rely heavily on conference and trade show revenue, are re-evaluating business models. A number of associations with limited resources or reserves have not filled open positions and, in some cases, have furloughed or laid-off staff. They are deliberating what to do about their office leases. They are negotiating future meeting contracts.

    For AMC owners and staff, answering questions about how we would leverage our business model and expertise to do the impossible is nothing new—pandemic or not! We are in a unique position to offer solutions to stand-alone associations who need flexible solutions to meet their needs. Staffing can expand and contract as client needs dictate. More importantly, AMCs are leaders in innovation, providing a testing ground for new ideas that may benefit multiple associations. The risk is shared and the rewards are exponential.

    Gregory Brooks, President of AMC Source, an AMC specializing in national and international professional societies, has noticed an increase in the number of stand-alone associations contacting his office for project work. “It is vital that associations continue to bring relevant value to stakeholders in order to thrive. The AMC Source team provides an adaptable and scalable solution that allows associations to deliver optimal results with the needed support on an outsourced and as-needed basis.” AMC Source is currently helping several new national association clients get through the crisis and recently on-boarded additional team members to meet this demand.

    Beth Quick-Andrews, Partner at Q&A Business Solutions, noted “at the onset of the pandemic, it was imperative to help our clients and prospective clients focus on all that we CAN do instead of all the things we couldn’t do.” This forward-focus enabled Beth and her team to seamlessly shift client meetings to virtual platforms without missing a beat. This versatility has enabled them to take on virtual meeting production work from other small AMCs and stand-alone associations who did not have those technology resources readily available.

    It is exactly these kinds of scenarios where an AMC can provide short-term or long-term solutions. The AMC Model is flexible. While many AMC Institute members provide full-service management, we also offer project-based services and flexible staffing on an hourly basis. Staff specialists can be assigned to a client-association at an hourly rate or on a project basis to fit the needs of any budget.

    As AMC leaders, we have a terrific opportunity to be a ready-resource for stand-alone associations. Ultimately, we partner with clients to ensure volunteer leaders are focused strategically on moving their association forward. While none of us know what the future holds, leveraging what we CAN do really does make it kind of fun to do the impossible.

  • 25 Sep 2019 3:30 AM | Jim Andrews (Administrator)

    Never underestimate the power of informal networking groups in your association! Peer-to-peer interaction with people who understand the joys and challenges of your profession is a key benefit. After we attended the Saint Louis Society of Association Executives CEO Special Interest Group this last week, the nuggets shared in just one meeting are worth so much more than the price of membership. The therapeutic value of our interactions, whether a high five or a nod of understanding empathy, is priceless.


  • 30 Aug 2019 3:29 AM | Jim Andrews (Administrator)

    Respond with the positive, not the negative. Disney cast members respond to the question, “When does The Magic Kingdom close?” with, “The Magic Kingdom is open until 10:00 PM.”

  • 19 Aug 2019 3:28 AM | Jim Andrews (Administrator)

    The last speaker in the Ignite Session at ASAE19 shared a genius travel tip: Forgot your binder clips to close up that teeny tiny sliver of space between the drapes in your hotel room? Not to worry! Re-purpose a skirt hanger from the closet, turn it vertically and clip! Voila…a much darker room, and better sleep.


  • 14 Aug 2019 3:26 AM | Jim Andrews (Administrator)

    Quick Tip:  #ASAE19 Game Changer Speaker Erica Dhawan spoke about Connectional Intelligence.





    The five CxQ skills are:

    1. Curiosity: Asking the right questions
    2. Courage: Fostering difficult conversations.
    3. Combination: Combining networks for mutual benefit.
    4. Community: Cultivating a sense of belonging.
    5. Combustion: Mobilizing and igniting diverse networks to drive change.

    By their inherent nature, associations and the professionals who manage them are well-positioned for a high CxQ. This benefits everyone!


  • 12 Aug 2019 3:25 AM | Jim Andrews (Administrator)

    Opening Keynote Speakers Jeremy Heimans and Henry Timms, authors of New Power: How Power Works in Our Hyper-Connected World and How to Make it Work for You, suggest, “Focus on your purpose over your brand. Use your new power to help the least powerful. You may not be luminous, but you are a conductor of light.”


  • 7 Aug 2019 3:24 AM | Jim Andrews (Administrator)

    Want to get Young Professionals engaged in your association? Consider offering a scholarship to a national conference or meeting. As part of the application process, ask: What it would mean to you to attend? How would you plan on using what you learned? What do you most hope to get out of the experience? Make sure volunteer service to the association is an eligibility requirement. Ask recipients to share what they learned in a video testimonial or as a speaker at future meeting!



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